Rick Otto is the CFO at Quaker Window Products Co. He has spent nearly 25 years in the manufacturing industry and has also served as the Chief of Operations with the company. Rick and his design team introduced and implemented open book management in partnership with GRITT business solutions in 2018. Overseeing the success of initiatives like financial literacy, Sprint design, and employee engagement, Rick has become a sounding board for the opportunities that Open Book Management can open up for organizations.